Most modern computers are able to stream our webinars, however, there are specific Operating Systems and Device System Requirements to view our webinars.
Hardware Minimum Recommendations:
- 2.3 Ghz, dual core
- 4GB RAM
- 1600x900 screen resolution
Operating System Recommendations:
- Windows 7*
- Windows 10
- Apple Mac OS X 10.12 or higher
- iOS 10+
- Android 4.3 +
- Google Chrome
- Mozilla Firefox
Internet Explorer and Microsoft Edge are not recommended for viewing our webinars, these browsers experience increased issues while viewing.
Please note the latest version of the browser must be installed. To update your browser version, click the browser menu, access the “about” section of the browser, and check for updates to install.
* - Support for Windows 7 devices will be discontinued in January 2020. Please see "Why am I being told Windows 7 is no longer supported?" for further information.
Note: Attendees may be able to view webinars on older systems, however, attendees do so at their own risk. Viewing webinars on incompatible systems may cause unexpected results. We will not be able to provide technical support for incompatible systems.
DISCLAIMER: SurgentCPE’s Viewing Recommendations are intended to serve solely as suggestions based off user data collection concerning live streaming success and product testing by our Surgent’s webinar developers and technicians. Due to the constantly changing nature of this technology and variables that are outside of Surgent’s control, these Viewing Recommendations do not guarantee that you will not experience technical difficulties while streaming your future webinars with Surgent. This information should be supplemented with individual testing and proper maintenance of your streaming device.