Surgent's Program Refund Policy:

To obtain a refund for a webinar, please contact Surgent at (800) 778-7436 or info@surgent.com at any time prior to the start of the webinar (not applicable for Unlimited Webinar Package customers).  Transfers are also available.  Refunds for self-study courses are available within 30 days after date of purchase, assuming that no CPE credit has been granted.  If you would like to report a complaint or question about a Surgent product, please contact Surgent customer service at (800) 778-7436 or email info@surgent.com

Surgent's Program Cancellation Policy:

In the rare event that Surgent needs to cancel a webinar due to circumstances beyond our control, all participants will be notified and given the opportunity to either transfer to another webinar or obtain a refund (not applicable for Unlimited Webinar Package customers).