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Surgent's Program Refund Policy:

To obtain a refund for a webinar, please contact Surgent at (800) 778-7436 or at any time prior to the start of the webinar (not applicable for Unlimited Webinar Package customers).  Transfers are also available.  Refunds for self-study courses are available within 30 days after date of purchase, assuming that no CPE credit has been granted.  If you would like to report a complaint or question about a Surgent product, please contact Surgent customer service at (800) 778-7436 or email

Surgent's Program Cancellation Policy:

In the rare event that Surgent needs to cancel a webinar due to circumstances beyond our control, all participants will be notified and given the opportunity to either transfer to another webinar or obtain a refund (not applicable for Unlimited Webinar Package customers). 

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