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Coaching Skills for Managers and Supervisors (A5S3)

  • Format Self-Study Webcasts
  • Credits 4.00
  • Level Basic
  • Field of Study Personnel/Human Resources (4)

Overview

This one-day course will teach effective skills for coaching and training employees. You’ll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you’ll learn a five-step approach for giving constructive criticism while managing defensive reactions. (Please Note: This module is part of Surgent's Audit Skills Training: Level 5.)



Major Topics:

  • The definition of “coaching” and the coaching process
  • Characteristics of effective coaches
  • Coaching strategies to support and assist others as they change ineffective behaviors
  • Conducting one-on-one coaching sessions for setting goals and improving performance

Learning Objectives:

  • Identify effective coaches and develop coaching strategies to support your team
  • Give constructive criticism while managing defensive reactions

Who should take this course:

Employees identified for advancement, team leads, supervisors, and managers

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CPE Webinars
CPE Webinars

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