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Credits: 2
Qualifies For: CPE
Instructor(s): Jason Cornell, Esq.
(All Times Eastern)
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CPE
Positive client relationships require work. Miscommunication, unrealistic expectations, and differing personality styles may strain a client’s relationship with professional advisors. Fortunately, there are tested strategies that foster and strengthen client relationships. Creating appropriate boundaries early on is one of many effective strategies that can help. This course explores actions accounting and finance professionals can take to create and grow their client relationships. This webinar provides actionable insights on how to engage new and old clients alike. Strained client relationships can harm both the client and the firm’s profitability. Yet automation, for example, allows some firms to remain more engaged while others miss the mark. There is a science underlying client retention that involves understanding the client journey, ensuring consistent client interactions, and equipping employees with the tools needed to satisfy client needs. Understanding these skills should help you protect the relationships that sustain your business.
Accounting and finance professionals seeking to understand how to engage and retain clients
None
Unlimited access to ALL live CPE webinars, including premium courses
Unlimited 24/7 access to on-demand webcasts and self-study PDF courses
Includes select gamified CPE courses from Surgent Interactive
Access for a year from date of purchase
Auto-renew locks in your price for next year (can cancel any time)
Does NOT include select+ courses
$899
Unlimited access to all non-premium live CPE webinars
Includes 1, 2, 3, 4 and 8 CPE sessions
Access for a year from purchase date
Provides online grading & CPE certificates by email
Does NOT include Premium courses and select* courses
$749
Unlimited 24/7 access to 250+ downloadable PDF courses
Courses range from 1-20 credits
Does NOT include Premium courses and select^ courses
$549
+Excludes: ETDE, AFTR, ETTX, Certification Courses, and select Surgent Interactive games (MTT2, MTT4, MTT5, MTT6, MTT7, SAU1, SAU2, SAU4, SAU5, SAU6, BDV1, and RPA1)
*Excludes Premium Webinars & Ethics for Delaware (ETDE)
^Excludes: ETDE, ETTX, AFTR, Certificate Courses, and Interactive Games
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